A Question…
To the random people who happen across this site. I have a question for you. You could do me a favor by leaving a comment or sending an email with an answer. Here it is:
I want to know, in all your years of purchasing services from vendors, what makes you the happiest? What would bring you back for more, and cause you to tell your friends and co-workers? What leaves a warm feeling in your heart that is a confirmation that, in spite of all the cold, in-humane numbers, bytes, and statistics overwhelming us every waking moment, you are still a real human, with real human needs, wants and desires. In short, what could a vendor provide, that would suddenly cause the reality of the fact that you want that vendor’s service, not necessarily his commodity?
Ok, sorry, that was more than one question… I meant one thought! 
Please, if you have thoughts, I want to hear them!
Because I’m changing this place where I work. And it’s going to take a new look and feel. For the better.
All the best,
Luke