So I’ve got a fresh Word and ACT installation with NO toolbars.
The fix is a registry modification found here:
http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=21680&p_created=1191262515&p_sid=Fk-*5kBj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MSwxJnBfcHJvZHM9NjUxMiZwX2NhdHM9JnBfcHY9MS42NTEyJnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD0yMTY4MA**&p_li=&p_topview=1
I also installed SP3, but I don’t think that was the problem.
–Luke