February 17, 2011

Microsoft Fax Service crashes when receiving new fax

Filed under: Server 2008 — Tags: — lpopejoy @ 3:06 am

If you are getting events like this:
Faulting application fxssvc.exe, version 6.0.6001.18000, time stamp 0x4791a273, faulting module msado15.dll, version 6.0.6001.18570, time stamp 0x4d1a0103, exception code 0xc0000409, fault offset 0x00000000000b2de4, process id 0x6ff4, application start time 0x01cbcd44fa59e95c.
after receiving a fax, then I have a possible fix for you.

The answer is here: http://support.microsoft.com/kb/973640.

Happy faxing. (if you don’t know what a fax is, check

March 10, 2010

All Office 2007 Apps Crash on Startup

Filed under: Server 2008,Software — Tags: , — lpopejoy @ 10:04 pm

Ok, so on a Server 2008 Terminal Server, I was getting this error when any Office 2007 app was started:

Faulting application WINWORD.EXE, version 12.0.6514.5000, time stamp 0x4a89d533, faulting module unknown, version 0.0.0.0, time stamp 0×00000000, exception code 0xc0000005, fault offset 0×00000000,process id 0×2320, application start time 0x01cac065295370c1.

After much hair pulling and screaming, I narrowed it down to this Microsoft Update:  Update for 2007 Microsoft Office System (KB967642)

I did also uninstall KB969559, KB978380, & KB977724 before removing KB967642 – which provided the final successful resolution.

Microsoft Updates (before I started removing when troubleshooting)

Microsoft Updates (before I started removing when troubleshooting)

Hope this saves some hair for somebody.

Luke

Edit:  It looks like the culprit may have been KB977724 after all.  Just had this problem again and removing that KB fixed it…

April 11, 2009

Windows SharePoint Services 3 Search Error

Filed under: Server 2008 — lpopejoy @ 8:06 pm

Ok, I’m still on my kick of eliminating ANY errors from my SBS 2008 server. Here’s another one, and it’s fix:

Log: Application

Type: Warning

Event: 2442

Agent Time: 11:30:18 pm 8-Apr-09

Event Time: 3:30:18 am 9-Apr-09 UTC

Source: Windows SharePoint Services 3 Search

Category: Gatherer

Username: N/A

Computer: ICS-S01.ics.local

Description: The index was paused.

Context: Application 'Search', Catalog 'index file on the search server Search'

The fix: Read on at

http://msmvps.com/blogs/cgross/archive/2009/03/29/sharepoint-search-amp-event-id-2436-errors-in-sbs-2008.aspx

April 6, 2009

Performance Counter Errors

Filed under: Server 2008 — Tags: — lpopejoy @ 7:13 pm

Ok, so I’m getting this error in my event logs now (on my SBS 2008 Server):

Log: Application

Type: Warning

Event: 2003

Agent Time: 3:17:42 am 6-Apr-09

Event Time: 7:17:42 am 6-Apr-09 UTC

Source: Microsoft-Windows-Perflib

Category: None

Username: N/A

Computer: ICS-S01.ics.local

Description: The configuration information of the performance library “C:\Windows\system32\sqlctr90.dll” for the “MSSQL$ICSAPPS” service does not match the trusted performance library information stored in the registry. The functions in this library will not be treated as trusted.

 

The fix?  Following the solution as suggested in this KB:  http://support.microsoft.com/kb/928384

 

This should be run from an elevated command prompt (right click on command prompt and click “Run as administrator”).

 

Here is what mine looked like:

 

C:\Windows\system32>unlodctr MSSQL$ICSAPPS

Removing counter names and explain text for MSSQL$ICSAPPS

Updating text for language 009
C:\Windows\system32>lodctr “C:\Program Files (x86)\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\perf-ICSAPPSsqlctr.ini”


April 5, 2009

SBS Server 2008 Failure Audit / Event ID 4625

Filed under: Exchange Server,Operating Systems,Server 2008 — lpopejoy @ 8:11 am

I was getting this error message on my SBS 2008 Server:

Log: Security
Type: Failure Audit
Event: 4625
Agent Time: 11:26:36 am 4-Apr-09
Event Time: 3:26:36 pm 4-Apr-09 UTC
Source: Microsoft Windows security auditing.
Category: Logon
Username: N/A
Computer: ICS-S01.ics.local
Description: An account failed to log on.
Subject:
 Security ID: S-1-5-18
 Account Name: ICS-S01$
 Account Domain: ICS
 Logon ID: 0x3e7
Logon Type: 3
Account For Which Logon Failed:
 Security ID: S-1-0-0
 Account Name: ICS-S01$
 Account Domain:
Failure Information:
 Failure Reason: Unknown user name or bad password.
 Status: 0xc000006d
 Sub Status: 0xc0000064
Process Information:
 Caller Process ID:  0xc88
 Caller Process Name: C:\Program Files\Microsoft\Exchange Server\Bin\Microsoft.Exchange.Search.ExSearch.exe
Network Information:
 Workstation Name: ICS-S01
 Source Network Address: -
 Source Port:  -
Detailed Authentication Information:
 Logon Process: Advapi
 Authentication Package: Negotiate
 Transited Services: -
 Package Name (NTLM only): -
 Key Length: 0
This event is generated when a logon request fails. It is generated on the computer where access was attempted.
The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.
The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).
The Process Information fields indicate which account and process on the system requested the logon.
The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.
The authentication information fields provide detailed information about this specific logon request.
 - Transited services indicate which intermediate services have participated in this logon request.
 - Package name indicates which sub-protocol was used among the NTLM protocols.
 - Key length indicates the length of the generated session key. This will be 0 if no session key was requested.

The fix?  Install Exchange Update Rollup 7 for Exchange 2007  (http://www.microsoft.com/downloads/details.aspx?familyid=086A2A13-A1DE-4B1D-BD12-B148BFD2DAFA&displaylang=en)

You will probably have to download this and run it from an elevated command prompt – otherwise you will get errors.