File Name disappers from Windows Explorer – only date modified displayed

Today, we were troublshooting an issue where only folders would display in an explorer view, but they would only show “Last Modified” date – no folder names.  You can right click the folder, and view the folder name, and you could add the column “filename” to the display – but the “Last Modified” date was the “default” column.

Here’s a screenshot:

Screenshot - No Folder Names

Screenshot - No Folder Names

After some extensive googling, I came across a forum thread that referenced this registry key:

HKLM\Software\Microsoft\Windows\CurrentVersion\PropertySystem\PropertySchema\CachedSchemaHKLM\Software\Microsoft\Windows\CurrentVersion\PropertySystem\PropertySchema\CachedSchemaHKLM\Software\Microsoft\Windows\CurrentVersion\PropertySystem\PropertySchema\CachedSchema

We backed up the “PropertySchema” branch, and then deleted the “CachedSchema” key.  After killing explorer.exe, and relaunching it the problem was fixed.

This also resovled the issue with Windows Search not being able to find any files that were being searched for.

We aren’t sure, but it seems most likely (due to the state of this machine) that this was caused by a virus.

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3 Comments »

  1. Thank you very much. I think it was a virus too. In the one laptop I’ve been working on, the shell32.dll seemed suspect. System is running Vistahome Prem/SP2.

    Two other things to note: Cannot get Properties of Computer to display. Comes up but then disappears. Same goes for Windows update. I will check to see if this fix resolves that issue as well.

    Comment by Ken — May 19, 2012 @ 5:36 am

  2. Thank you very much for this fix, the problem was driving me nuts!

    I can confirm it also resolves the issue that Ken mentioned with the computer properties, windows update etc. Thanks again!

    Comment by Kris Hen — February 4, 2013 @ 5:37 pm

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    Comment by make money online — June 20, 2013 @ 2:19 pm

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