March 10, 2010

All Office 2007 Apps Crash on Startup

Filed under: Server 2008, Software — Tags: , — lpopejoy @ 10:04 pm

Ok, so on a Server 2008 Terminal Server, I was getting this error when any Office 2007 app was started:

Faulting application WINWORD.EXE, version 12.0.6514.5000, time stamp 0×4a89d533, faulting module unknown, version 0.0.0.0, time stamp 0×00000000, exception code 0xc0000005, fault offset 0×00000000,process id 0×2320, application start time 0×01cac065295370c1.

After much hair pulling and screaming, I narrowed it down to this Microsoft Update:  Update for 2007 Microsoft Office System (KB967642)

I did also uninstall KB969559, KB978380, & KB977724 before removing KB967642 - which provided the final successful resolution.

Microsoft Updates (before I started removing when troubleshooting)

Microsoft Updates (before I started removing when troubleshooting)

Hope this saves some hair for somebody.

Luke

Edit:  It looks like the culprit may have been KB977724 after all.  Just had this problem again and removing that KB fixed it…

March 8, 2010

…Back to those UPS invoices

Filed under: Uncategorized — lpopejoy @ 9:06 pm

From my Vipre Enterprise alerts this morning:

UPS Invoice

UPS Invoice

Just a friendly reminder…  You don’t even have anything being shipped by UPS… Why would they send you an invoice?

Long story short, UPS does not send their invoices via an executable that is attached to an email inside a ZIP file!

:)

Don’t forget it.