December 10, 2009

Email Hyperlinks not working in Outlook

Filed under: Uncategorized — lpopejoy @ 3:48 am

So I had a client that couldn’t open email hyperlinks. Whenever you clicked on a email link in Outlook, it would popup a dialogue box and ask what program you wanted to open it with.

The fix… In this case, the registry permissions on HKEY_CLASSES_ROOT\mailto were messed up. I did a right click, and properties and gave everyone full control on the key, and also made the administrators group the owner. I did that on HKEY_CLASSES_ROOT\mailto\shell & HKEY_CLASSES_ROOT\mailto\shell\open as well.

Here is a registry file you can use to recreate the entries if you need to.

Happy emailing!

–Luke

November 21, 2009

NTLDR Missing or Corrupt

Filed under: Uncategorized — Tags: — lpopejoy @ 12:20 am

Had this message on a Windows XP computer this week.
Here’s the fix:

I actually hooked the drive up to a working computer via my USB drive adapter. I then put the XP Home disk into my CD drive. I copied the file NTLDR and NTDETECT.COM from the i386 directory on the CD to the root of the offending hard drive. That fixed it. Obviously when you do the file copy, it will ask you if you want to overwrite the existing files. I actually renamed the old ones to “NTLDR.OLD” and “NTDETECT.COM.OLD” before I did the copy so that I would have a backup… just in case.

In order to view the files NTLDR and NTDETECT.COM on the hard drive, you will have to first enable the options to “Show System Files” under Control Panel->Folder Options->View.

All the best - and happy Thanksgiving!

November 12, 2009

Only Administrator can Connect to IMAP / Exchange 2003

Filed under: Uncategorized — Tags: , — lpopejoy @ 2:23 am

Had a situation today where only the administrator could connect to Exchange 2003 via IMAP. I had to make the pre Windows 2000 logon name match the Exchange account name.

August 15, 2009

hal.dll missing or corrupt?

Filed under: Uncategorized — lpopejoy @ 3:15 am

Well…. Since that isn’t a good way to start off the weekend, let me tell you how to fix it!

This will work depending on what exactly the root issue is.

1) Boot to the Windows Recovery Console (boot from the CD and hit “R” for repair)
2) type the command bootcfg /rebuild
3) Confirm that it detects your Operating System
4) Type “XP” or something for a OS description
5) Type “/fastdetect” (without quotes) for the startup parameters.
6) Type “Exit” and reboot the computer.

Cross your fingers and hope it works!

–Luke

August 4, 2009

No ACT Plugins For Word

Filed under: Software — Tags: , — lpopejoy @ 9:52 pm

So I’ve got a fresh Word and ACT installation with NO toolbars.

The fix is a registry modification found here:

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=21680&p_created=1191262515&p_sid=Fk-*5kBj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MSwxJnBfcHJvZHM9NjUxMiZwX2NhdHM9JnBfcHY9MS42NTEyJnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD0yMTY4MA**&p_li=&p_topview=1

I also installed SP3, but I don’t think that was the problem.

–Luke

July 29, 2009

Hard Drive Full? - Check for iexplore.exe.exp logfile

Filed under: XP — Tags: — ryebread @ 11:05 pm

Did you wake up this morning to find out that your 120GB hard drive was full? Take a peek in the folder where Internet Explorer resides, and check for a rogue logfile…. Delete it from C:\Program Files\Internet Explorer\iexplore.exe.exp.log and you should be all set.

June 24, 2009

Keyboard user?

Filed under: Uncategorized — Tags: , — lpopejoy @ 9:14 pm

Vista keboard shorcuts: http://windowshelp.microsoft.com/Windows/en-US/help/2503b91d-d780-4c80-8f08-2f48878dc5661033.mspx#EEAAE

June 13, 2009

No sound from a Terminal Server

Filed under: Uncategorized — lpopejoy @ 8:39 pm

Thanks to Mr. Virtual PC Guy, the answer is here:

http://blogs.msdn.com/virtual_pc_guy/archive/2006/06/29/648105.aspx

  1. Go into the ‘Services‘ section (under Admin tools, under Control Panel)
  2. Change the ‘Windows Audio service’ from ‘Disabled‘ to ‘Automatic‘ - and start it
  3. Go to the ‘Terminal Services Configuration‘ section (under Admin tools, under Control Panel)
  4. Double click on ‘RDP-TCP
  5. Select the ‘Client Settings‘ tab
  6. Clear the ‘Audio Mapping‘ check box


May 28, 2009

Unable to rename files in Vista

Filed under: Uncategorized — lpopejoy @ 2:38 am

Can’t rename files in Vista?  The problem seems to have been caused by a hotfix.  You can read more details here.

The fix is to download this registry file and add it to your registry:  reg fix

You may want to backup your registry before installation, just in case!  :)

Luke

May 21, 2009

451 4.4.0 smart host error

Filed under: Server 2003, Uncategorized — lpopejoy @ 11:38 pm

Not sure why, but for some reason my smart  host in Exchange 2007 can’t resolve DNS  names.  If I drop to the command prompt, I can resolve and ping fine, but if I use the FQDN in the smart  host setup, I get 451 errors.


Smart Host Setup

Smart Host Setup

So, the solution is to just use the IP address that the record resolves to.  Put that in the IP address box of the smart host setup screen.  That should do the trick!

I believe this has something to do with IPv6, but I didn’t have time to look into it very in-depth…

LP