December 25, 2008

Blackberry just Stops receiving emails from Enterprise Server

Filed under: Uncategorized — lpopejoy @ 11:41 pm

Well my Blackberry, which I love, just quit cold.  Everything was working flawlessly, then one evening at 6:15 PM, it stopped.  No telltale errors in the event log would explain it.

I happen to have a good friend and client who had just been through the same problem a couple days ago.  I called him and he said to go to Options->Advanced Options->Service Book (0n the phone) and delete every service book that started with “Desktop”.

After you do that, then you go to the BES, and resend the service books for that user.  That fixed my problem.

Interesting that we both had the same problem within a couple days.

Ok, I’m happy now - back to Christmas celebration.

LP

December 19, 2008

Samsung PBX Anyone?

Filed under: Uncategorized — Tags: , , , — lpopejoy @ 8:10 am

Ok, I’ve been pulling my hair out trying to pass IP Traffic (UPD & TCP) over a Watchguard II firewall to a Samsung PBX MGI & MCP card.

If anyone you know has experience with this, then we are going to have to renew our friendship if I don’t hear from them in the next 12 hours! :)

UPDATE

I did get this resolved by creating a one to one NAT (they had a block of public IP’s) and then allowing traffic on the ports that needed it.  Don’t ask me what fixed it!

LP

December 17, 2008

Internet Explorer will not print in Protected Mode to HP Printer

Filed under: Printers, Printing, Server 2003 — Tags: , , — lpopejoy @ 1:44 am

When printing from Internet Explorer in Protected Mode, you may find that Internet Explorer locks up.  After, or possibly even before, you kill the Internet Explorer process, you receive the following error:

IE Protected Mode Error

IE Protected Mode Error

A website wants to open web content using a program on this computer?  What does that have to do with printing?
Well, thanks to several blogs, I pieced together that it is due to the fact that my paraticular printer (a HP LaserJet P1505n) is trying to open the HP print monitor when you print.  Since IE is in protected mode, it blocks that (as it should).
My solution was a little ugly, but it works!  I renamed the HP1006MC.exe file referenced in the error to HP1006MC.exeOLD.  I noticed that there is an option to disable printer status alerts in the print properties, but since this is a network pritner, I didn’t have the option to change that.
…Back to printing!
UPDATE
Ok, for some reason I didn’t even think to try checking the box “Do not show me the warning for this program again.”  Do that and click “Allow” and that should solve your problem!  :)  Some things aren’t as complicated as they seem!
Luke

December 16, 2008

Some services may not start or may not work correctly on a computer that is running Windows SBS after you install the DNS Server security update 953230 MS08-037

Filed under: Server 2003 — Tags: — lpopejoy @ 11:05 pm

Some services may not start or may not work correctly on a computer that is running Windows SBS after you install the DNS Server security update 953230 MS08-037

via Some services may not start or may not work correctly on a computer that is running Windows SBS after you install the DNS Server security update 953230 MS08-037.

If you manage any Microsoft server that is running DNS, be sure to read the referenced KB and exclude any IP ports that are needed by services you are using.

See below for part of the KB:

(List courtesy of Howard Cunningham)

1433-1434
1745-1745
1080-1080
1718-1720
3343-3343 (already in many systems)
1645-1646
1701-1701
1812-1813
2883-2883
4500-4500
1801-1801 (already in some systems)
4070-4071 (BES)
3500-3619

To configure the ReservedPorts registry value, follow these steps:

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following subkey:
    HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters
  3. Right-click ReservedPorts, and then click Modify.
  4. Type the range of ports that you want to reserve.Notes
    • You must type the range of ports in the following format:
      xxxx-yyyy
    • Do not replace the existing values. Instead, add the additional values.
    • To specify a single port, use the same value for x and for y. For example, to specify port 4000, type 4000-4000.
    • If you specify the continuous ports separately and if one port is reserved and is not used, the next port is not reserved correctly, and the port is used.
    • ISA Server settings only apply to Small Business Server 2000 or to Windows Small Business Server 2003 Premium Edition.
  5. Click OK.Note If you receive the following warning message, click OK
    Warning:
    Data of type REG_MULTI_SZ cannot contain empty strings.
    Registry Editor will remove the empty string found.
  6. Exit Registry Editor, and then restart the computer.

Notes

  • You must restart the computer after you make these changes for the changes to take effect.
  • If you are using any third-party applications on the server that might require you to use a static UDP port that is higher than port 1024, you should also add it to the list of reserved ports.

December 13, 2008

Press This WordPress 2.7

Filed under: Uncategorized — Tags: — lpopejoy @ 12:09 am

It is really cool… But when I tried to use it I got this:

Fatal error: Call to undefined function: htmlspecialchars_decode() in /mypath/icsblog/wp-admin/press-this.php on line 554

So…

Open the referenced file (press-this.php) and add this function at the top of the file:

    function htmlspecialchars_decode($string,$style=ENT_COMPAT)
    {
        $translation = array_flip(get_html_translation_table(HTML_SPECIALCHARS,$style));
        if($style === ENT_QUOTES){ $translation['''] = '''; }
        return strtr($string,$translation);
    }

Thanks to http://www.tacticaltechnique.com/web-development/php4-friendly-htmlspecialchars_decode/ for providing the function!!

And that should fix the problem!

December 12, 2008

“The User Profile Service failed the logon. User profile cannot be loaded”

Filed under: Uncategorized — lpopejoy @ 11:45 pm

Here is the KB on the problem:
http://support.microsoft.com/kb/947215/en-us

And here is a great post on resolution:
http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

I hate the way Vista handles profiles. It is a pain.

December 11, 2008

At a glance…

Filed under: Uncategorized — lpopejoy @ 8:41 pm

Wordpress 2.7 seems to be very nice!

Before you can perform print-related tasks such as page setup or printing a document, you need to install a printer

Filed under: Software — Tags: — lpopejoy @ 12:03 am

When you try to print your pdf that your vendor just emailed over… You get:

Before you can perform print-related tasks such as page setup or printing a document, you need to install a printer

Have I ever mentioned that I’m becoming less and less impressed with Adobe?  It seems like their software, like almost everyone elses, is becoming more bloated and problematic rather than less so.  It takes forever to start, and takes forever to close.  We get faster computers, only so we can run software that just hardly better than what we are replacing…… anyway… on to the solution…

Anyone care to guess?

Well, try assigning yourself a default printer, or else changing your default…  It’s stupid, but that’s the solution!  …at least for me!

Now, on to fight more byte battles.

LP

November 11, 2008

Exchange, SBS 2003, and Blackberry Enterprise Server

Filed under: Blackberry, Exchange Server, PDA — Tags: , — lpopejoy @ 12:06 am

Last week I had a client who wanted the BES installed on his SBS 03 server.  No big deal, I’ve done it before…

Anyway, I had some problems with the “SendAs” permissions being revoked.  I wanted to detail some KB’s that helped me get everything straightened out.  Hopefully it will be good for someone else!

First, here is the install guide from Blackberry:  http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8067/645045/1382175/1404165/1382176/Getting_Started_Guide.pdf?nodeid=1382253&vernum=0

Here are the details on setting up the permissions for the Blackberry service account:  http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02276&sliceId=SAL_Public&dialogID=6316111&stateId=0%200%203804961

Here is a KB from BB regarding the SendAs getting revoked:  http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04707&sliceId=SAL_Public&dialogID=6306833&stateId=0%200%203804284

Here is a KB from Microsoft regarding the SendAs getting revoked:  http://support.microsoft.com/kb/912918/en-us

Keep in mind that Blackberry is VERY picky about permissions!!!  I can’t stress that enough.  I thought well, I can do what I want to and make it work.  No!  FOLLOW THE INSTRUCTIONS and save yourself some headache.  Also, keep in mind that permissions on the user account that you are syncing with (not the BES admin account) are important too.  They cannot be domain admins or power users or administrators.

UPDATE

Ok, all that I did and all my googling solved the problem.  I finally called BB tech support.  Here is the solution that they gave:

Go to Active Directory Users and Computers

Go to View->Advanced

Expand your domain.

Expand System.

Right click on AdminSDHolder, and click properties

Go to the Security tab, and click the Advanced button

Click “Allow inheritable permissions from the parent to propogate to this object……”

Click Apply and OK.

Now go to the User account that you are trying to use with the Blackberry server.

Right click and click properties and choose Security and Click advanced and check “allow inheritable….”

Apply, Ok, Done!  (Hopefully!!!)

Hopefully that saves someone else some pain!

All the best,

Luke

October 10, 2008