Well my Blackberry, which I love, just quit cold.  Everything was working flawlessly, then one evening at 6:15 PM, it stopped.  No telltale errors in the event log would explain it.

I happen to have a good friend and client who had just been through the same problem a couple days ago.  I called him and he said to go to Options->Advanced Options->Service Book (0n the phone) and delete every service book that started with “Desktop”.

After you do that, then you go to the BES, and resend the service books for that user.  That fixed my problem.

Interesting that we both had the same problem within a couple days.

Ok, I’m happy now - back to Christmas celebration.

LP