Archive for 15th August 2008

Internet Explorer 7 Using VERY HIGH Memory

Today I had a call from a guy who said… “My internet isn’t working on my main computer.” I said ok, expecting a virus, corrupt winsock, wrong tcp/ip settings, or a bad nic or something…

When I got there I found that none of the above was the case. Instead the deal was that IE was using a massive amount of memory when viewing certain websites. One of those websites was yahoo.com, and that was also set as their home page.

See the screen shots for the memory useage, and then following for the resolution:

I tried several things… Including removing and reinstalling IE7. I removed the only version of flash player that was on the system - an it was an old one. Finally, what seemed to actually fix the problem, was installing the latest flash player version - 9.something…

For your reference, here are links both to remove all Flash player versions and to install the latest:

Remove: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157

Install Latest: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

So, there you go!

All the best,

Luke