Supporting Technology

Vista keboard shorcuts: http://windowshelp.microsoft.com/Windows/en-US/help/2503b91d-d780-4c80-8f08-2f48878dc5661033.mspx#EEAAE

Thanks to Mr. Virtual PC Guy, the answer is here:

http://blogs.msdn.com/virtual_pc_guy/archive/2006/06/29/648105.aspx

1. Go into the ‘Services‘ section (under Admin tools, under Control Panel)
2. Change the ‘Windows Audio service’ from ‘Disabled‘ to ‘Automatic‘ - and start it
3. Go to the ‘Terminal Services Configuration‘ section (under Admin tools, under Control Panel)
4. Double click on ‘RDP-TCP‘
5. Select the ‘Client Settings‘ tab
6. Clear the ‘Audio Mapping‘ check box

Can’t rename files in Vista?  The problem seems to have been caused by a hotfix.  You can read more details here.

The fix is to download this registry file and add it to your registry:  reg fix

You may want to backup your registry before installation, just in case! 

Luke

Not sure why, but for some reason my smart  host in Exchange 2007 can’t resolve DNS  names.  If I drop to the command prompt, I can resolve and ping fine, but if I use the FQDN in the smart  host setup, I get 451 errors.

Smart Host Setup

So, the solution is to just use the IP address that the record resolves to.  Put that in the IP address box of the smart host setup screen.  That should do the trick!

I believe this has something to do with IPv6, but I didn’t have time to look into it very in-depth…

LP

???

This is what it SHOULD look like:

After pulling my hair out and blaming it on HP printer drivers (for lack of a better candidate) I finally saved it as the old DOC file format instead of the Office 2007 era DOCX file format.  Guess what?  All cool.  Thanks for that upgrade Microsoft! 

Let it be known that BES or BPS version 4.1 REQUIRES a certain version of Java.  That version is:  Java 2, SE v1.5.0_11.  You can download it here.

Without this version of Java, you will have many different problems.  The problem I was having was with the Blackberry MDS Connection Service not starting.  I got the following error:  The BlackBerry MDS Connection Service service terminated with the following error:
The system could not find the environment option that was entered.

Today i had an issue where a workstation running XP Home edition would BSOD when you logged in.  The BSOD occured sometime while loading the tray icons - normally.  After a lot of troubleshooting (which basically just involved disabling services via msconfig until the problem went away) I figured out that the Plug and Play service was the culprit.

I checked the dependencies tab on the services properties to see what services depended on the Plug and Play service to start.  I then disabled all the services that were dependant upon the Plug and Play service and I enabled the Plug and Play service.  After a reboot, everything seemed to work fine.

I then started enabling the services which were dependant upon the Plug and Play service.  It turns out the Windows Audio service was the culprit.  I’m guessing that either a sfc /scannow or a remove and reinstall of the sound card drivers would have resolved the problem, but I didn’t get a chance to try because the client said, “Oh well, we don’t want sound on that computer anyway.”  He asked me to leave it as is, so that was that.

Hope this saves someone else some time!

Luke

So while trying to install a printer this week, I was getting this error message on SBS 2003:  “Unable to install printer.  Operation could not complete.”

The printer was an HP OfficeJet 8000 (not my idea).  I stay away from HP printers due to their total incompetence to make good drivers for their lower end printers.  I’ve spent to much time fixing their problems.

I had all the latest print drivers, and I was installing it using a TCP/IP port (network printer).

I tried several times…  Deleted drivers, etc each time.  The fix?  Restart the print spooler and try again.  Go to services.msc, find the print spooler, and right click and hit “restart.”  Did the trick for me!

Ok, I’m still on my kick of eliminating ANY errors from my SBS 2008 server. Here’s another one, and it’s fix:

Log: Application
Type: Warning

Event: 2442

Agent Time: 11:30:18 pm 8-Apr-09

Event Time: 3:30:18 am 9-Apr-09 UTC

Source: Windows SharePoint Services 3 Search

Category: Gatherer
Username: N/A

Computer: ICS-S01.ics.local
Description: The index was paused.
Context: Application 'Search', Catalog 'index file on the
search server Search'

The fix: Read on at

http://msmvps.com/blogs/cgross/archive/2009/03/29/sharepoint-search-amp-event-id-2436-errors-in-sbs-2008.aspx

Ok, so I’m getting this error in my event logs now (on my SBS 2008 Server):

Log: Application

Type: Warning

Event: 2003

Agent Time: 3:17:42 am 6-Apr-09

Event Time: 7:17:42 am 6-Apr-09 UTC

Source: Microsoft-Windows-Perflib

Category: None

Username: N/A

Computer: ICS-S01.ics.local

Description: The configuration information of the performance library “C:\Windows\system32\sqlctr90.dll” for the “MSSQL$ICSAPPS” service does not match the trusted performance library information stored in the registry. The functions in this library will not be treated as trusted.

The fix?  Following the solution as suggested in this KB:  http://support.microsoft.com/kb/928384

This should be run from an elevated command prompt (right click on command prompt and click “Run as administrator”).

Here is what mine looked like:

C:\Windows\system32>unlodctr MSSQL$ICSAPPS

Removing counter names and explain text for MSSQL$ICSAPPS

Updating text for language 009
C:\Windows\system32>lodctr “C:\Program Files (x86)\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\perf-ICSAPPSsqlctr.ini”