January 15, 2012

Printing NEVER stops when printing over VPN

Filed under: Uncategorized — lpopejoy @ 3:19 am

I was printing to a remote printer over a VPN from a Win 7 Workstation.  The printer was a HP LaserJet Professional, but I’m not sure that makes any difference…

Anyway, the print job would go the queue on the computer, and you could see sitting there spooling, and then it would flash, and spool it again… over and over… until the paper ran out (which of course you had no clue because the printer is half way around the world, right?)

So here’s my tribute to Al Gore – if you want to save trees by only printing ONE instead of ONE paper ream, go to your printer properties, and uncheck “Enable bidirectional support” on the “Ports” tab.

August 8, 2011

Press Release: Integrity Computer Service now an Authorized GoogleApps Reseller

Filed under: GoogleApps — Tags: , , — lpopejoy @ 9:22 pm

Integrity Computer Service Joins Google Apps Authorized Reseller Program

August 8, 2011 — Integrity Computer Service today announced it has become an authorized reseller of the Google Apps™ suite of communication and collaboration tools.  They will be providing a small business focused solution that competes with current technologies such as Microsoft Exchange.  Google Apps provides a rich experience for inter-office collaboration and productivity

Google Apps brings simple, powerful communication and collaboration tools to organizations of any size – all hosted by Google to streamline setup, minimize maintenance, and reduce IT costs. With Gmail (including Google email security, powered by Postini), Google Calendar, and integrated IM, users can stay connected and work together with ease. And, using Google Docs and Google Sites, which include word processing, spreadsheet, presentation and website creation tools, they can share files and collaborate in real-time, keeping versions organized and available wherever and whenever users work.

 

The Google Apps Reseller program includes resellers, consultants and independent software vendors that sell, service and customize Google Apps for Business for their customers. Integrity Computer Service received training, support and deployment services from Google, as well as access to APIs for integrating Google Apps into their customers’ business operations. Integrity Computer Service is able to retain a close relationship with their customers in order to provide additional service and support. The businesses receiving Google Apps will benefit from the additional attention to their specific needs. For more information on Integrity Computer Service’s program please visit www.incomservice.net and to learn more about the Google Apps Reseller program, go to www.google.com/a/.


Google, Google Apps, Gmail, Google Talk, Google Calendar, Google Docs, Google Sites and Google Video are trademarks of Google Inc.

June 28, 2011

Remove password from Symantec Enterprise Antivirus

Filed under: Software — Tags: — lpopejoy @ 7:19 pm

So how do you get rid of the big yellow giant when you don’t know the password.  Fortunately, it isn’t hard.

Navigate to this registry key:

HKLM\Software\Intel\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security\

Find the “UseVPUninstallPassword” key and change the value from a “1″ to a “0″.  Now go to Add/Remove Programs and remove it.  Enjoy your new freedom.

June 3, 2011

Decrease MySQL database size after deleting records

Filed under: Software — Tags: — lpopejoy @ 11:08 pm

I have a Mysql Database that I removed over 1,000,000 records from. Before record deletion, the database size was 408 MB. After I deleted all those records, guess how big it was? You’re right: 408 MB.

So to “reclaim” that space, first go to your favorite mysql query browser, and execute the query:

show table status;

It should show you all of your tables and information regarding those tables. One column should say “Data_free”. Look at what database has a large amount of “Data_free” space, and the excute another query:

optimize table YOURTABLENAMEHERE

 

After I had successfully optimized two tables, my database size went from 408 MB to 61 MB.

Now maybe my backups will work a little faster…

All the best,

Luke

February 17, 2011

Microsoft Fax Service crashes when receiving new fax

Filed under: Server 2008 — Tags: — lpopejoy @ 3:06 am

If you are getting events like this:
Faulting application fxssvc.exe, version 6.0.6001.18000, time stamp 0x4791a273, faulting module msado15.dll, version 6.0.6001.18570, time stamp 0x4d1a0103, exception code 0xc0000409, fault offset 0x00000000000b2de4, process id 0x6ff4, application start time 0x01cbcd44fa59e95c.
after receiving a fax, then I have a possible fix for you.

The answer is here: http://support.microsoft.com/kb/973640.

Happy faxing. (if you don’t know what a fax is, check

February 8, 2011

Ok, just had to post it.

Filed under: Uncategorized — lpopejoy @ 2:39 am

February 4, 2011

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

Filed under: Outlook — lpopejoy @ 11:20 pm

So if you are seeing this error:

"This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator."

The fix that fixed it for me was to go to HKEY_CURRENT_USER\Software\Classes\.htm and change the value of (Default) to htmlfile.  Do the same for HKEY_CURRENT_USER\Software\Classes\.html.

There also a Microsoft KB that may be helpful:  http://support.microsoft.com/kb/310049

February 3, 2011

Outlook / XP not saving any passwords

Filed under: Uncategorized — lpopejoy @ 12:22 am

So make sure you check this Microsoft KB article just in case:  http://support.microsoft.com/default.aspx?scid=kb;en-us;290684&Product=ol2002

The ultimate fix for me was this:  Open your registry and go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.

It should look something like this picture:


User shell folders

User shell folders


That’s what it SHOULD look like.  The one on the problem machine only had one of those.  Here’s a registry file that will add them all back in for you – on XP machines:  User Shell Folders downloads.


October 15, 2010

Verizon USB760 not recognized after update

Filed under: Software,XP — lpopejoy @ 11:02 pm

I had a user call and say that after an update to his VZAccess Manager software, his USB modem was no longer detected.

First I tried removing and reinstalling the VZAccess Manager software.  That didn’t work – it still would not detect the device.

So I removed the software again, and went to C:\Program Files\ and deleted the “Verizon Wireless” folder.  I then went to C:\Windows\System32\Drivers and sorted the files by last modified date.  I was able to identify one file that was published by Novatel Wireless.  The file name was “NWADIenum.sys.”  I renamed that file to NWADIenum.sys-old and rebooted the computer.  I then plugged the USB modem in and installed the VZAccess Manager software again.  It detected the modem this time and installed new drivers for it.

To download the VZaccess Manager software (and any related updates for your card), go here:  www.vzam.net

Hope that gives you some extra time with your family this weekend.  :)

–Luke

March 10, 2010

All Office 2007 Apps Crash on Startup

Filed under: Server 2008,Software — Tags: , — lpopejoy @ 10:04 pm

Ok, so on a Server 2008 Terminal Server, I was getting this error when any Office 2007 app was started:

Faulting application WINWORD.EXE, version 12.0.6514.5000, time stamp 0x4a89d533, faulting module unknown, version 0.0.0.0, time stamp 0×00000000, exception code 0xc0000005, fault offset 0×00000000,process id 0×2320, application start time 0x01cac065295370c1.

After much hair pulling and screaming, I narrowed it down to this Microsoft Update:  Update for 2007 Microsoft Office System (KB967642)

I did also uninstall KB969559, KB978380, & KB977724 before removing KB967642 – which provided the final successful resolution.

Microsoft Updates (before I started removing when troubleshooting)

Microsoft Updates (before I started removing when troubleshooting)

Hope this saves some hair for somebody.

Luke

Edit:  It looks like the culprit may have been KB977724 after all.  Just had this problem again and removing that KB fixed it…

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